Privacy Policy

This privacy policy explains how Advanced Health Professional Group (“we”, “our”, “us”) handles personal information. 

We protect your data and respect your privacy when you visit our website at https://advancedhpg.com. 

Information we collect

Our organization maintains strict standards for data collection and management for complete service excellence and regulatory compliance. We categorize the information we process into five primary areas:

• Identity Details: We record basic contact information. This includes full names, email addresses, telephone numbers, locations, and dates of birth (if submitted). 
• Health Data: Our intake and appointment systems collect health-related facts. Once you start taking our treatment, the Health Insurance Portability and Accountability Act (HIPAA) provides legal protection for this sensitive information.
• Payments: A third-party processor, Stripe, manages all financial transactions. Our internal servers do not store details of your credit cards. Stripe uses its own security rules to process your transactions.
• Technical Data: We automatically receive your IP address, browser type, device details, and the time you visit our site.
• Cookies: Our website uses cookies to work correctly and to help us understand how visitors use the site. You can change your browser settings to block cookies, but some parts of the site might not work as a result.

How We Use Your Information

We use the data we collect to:

• Manage your healthcare.
• Set up appointments.
• Discuss your care.
• Process your bills.
• Check your insurance.
• Follow the law.
• Answer your questions.

We only send marketing messages if you give us your consent first. You can stop these messages at any time.

Texts and Emails

If you share your phone numbers or email, you agree to receive messages about appointments, bills, and care. We only send marketing texts if you specifically sign up for them. You can stop these texts only if you reply with the word “stop”. We don’t sell your phone numbers to other companies for their ads. 

Primary Applications of Data

We utilize gathered information to execute the following core functions:

• Clinical Administration: We oversee and direct all aspects of patient health services.
• Schedule Coordination: Our team organizes and confirms all necessary medical consultations.
• Communication: We maintain direct contact with individuals regarding their specific care plans.
• Financial Services: We prepare and complete all relevant invoices and payment requests.
• Insurance Verification: We confirm coverage details and policy status with providers.
• Regulatory Compliance: We adhere to all state and federal legal requirements.
• Inquiry Support: We provide direct answers to any questions or concerns.

Communication Preferences

Marketing outreach occurs only after we receive explicit written permission. Any individual retains the right to withdraw this consent and stop future messages at any time. This policy ensures that all professional communications remain relevant and authorized.

When We Share Information

We do not sell your personal data. We share it only with:

• PracticeQ (our record system).
• Stripe (to process payments).
• Insurance companies (to get paid for your care).
• Doctors who help treat you.
• Companies that host our website.
• The government (only if the law requires it).

All companies that see your health data must sign legal contracts to keep it safe.

Health Privacy (HIPAA)

As a patient, the Health Insurance Portability and Accountability Act (HIPAA) protects your health records. Our Notice of Privacy Practices explains your rights to see your records and how you can file a complaint if you have concerns.

California Privacy Rights

If you live in California, you have specific rights:

• You can ask to see the data we have about you.
• You can ask us to delete your data (unless the law requires us to keep it).
• You can ask us to fix mistakes in your information.
• We will not treat you differently if you use these rights.

To make a request, email us at the address below or call our office. We will check your identity before we share any data.

Security and Retention

We use tech tools like SSL encryption to keep your data safe during its trip across the internet. We keep your records as long as we need them to provide care or to follow the law.

Children

We provide care to minors only with the consent of a parent or guardian. We do not collect data from children under 13 without their consent.

Contact Us

Advanced Health Professionals Group

Website: https://advancedhpg.com/

If you believe we violated your privacy, you can contact us or file a report with the U.S. Department of Health and Human Services.